Checkpoints

Entrance to the hospital is only possible via designated checkpoints, without any exception. Anyone wishing to enter the hospital, and who is not excluded from doing so by our access restrictions, will be met by trained staff who will take them through the officially recommended screening questionnaire. Hand sanitization is also required at the checkpoints, and is supervised by trained members of staff.

Face masks are mandatory

Coronavirus testing before inpatient stays, childbirth

Patients who are scheduled for an inpatient stay in the hospital will be contacted in advance by phone, as a PCR test (using a nasal/throat swab) will be required before you come into the hospital – regardless of your status (tested, vaccinated, or recovered).
If the test is negative, you can be admitted as planned for your inpatient stay. If the test is positive, i.e. there is evidence of the virus, we will contact you to discuss what should happen next.
If the PCR test has been carried out outside the hospital, the officially valid test certificate must be brought to your admission. (A test result from “Gargle with Us!” (“Alles gurgelt”) is only valid with photographic confirmation of identity showing your passport, ID card or Austrian e-card.) The time of sampling must not be more than 48 hours ago before the planned admission time.

Information sheet: “What to do after your PCR test” (PDF)

Please note: We also offer PCR testing as a private service for people WITHOUT symptoms. Please contact us for more information: Contacts

Evidence of coronavirus status for outpatient or day patient appointments

For outpatient endoscopy appointments (gastroscopy, colonoscopy, rectoscopy) in the Outpatient Endoscopy department of Döbling Private Hospital, you must provide evidence of a negative PCR test.

For check-ups at the Center for Preventive Medicine of Confraternität Private Hospital and for other outpatient or day patient examinations and treatments (e.g. endoscopy) a negative result of a PCR test is required.

For day patient examinations and treatments (e.g. gastroscopy, colonoscopy) at Goldenes Kreuz Private Hospital a negative PCR test is required.

The time of sampling must not be more than 48 hours ago before the appointment.

Video consultations and second opinion

Medical consultations are offered also by means of video conferences – if necessary with an interpreter – also second opinion for various disciplines and for oncological cases. (Contact: international@premiqamed.at).

Current visitor regulations

• Patients are allowed three visitors per day. However, in a two-bed room 1 visitor per patient is allowed at the same time. With several visitors you can use the designated visitor areas, the cafeteria or the garden.
• Expectant mothers may be accompanied by 1 person (maximum) for outpatient examinations during pregnancy and for delivery.
  After the birth the father or other accompanying adult may remain in the hospital, provided that he/she can show evidence of a negative PCR test. (In a spontaneous delivery, the PCR test is carried out upon arrival at the hospital.)
  If he/she leaves the hospital premises, the general visitor regulation then applies.

Visitors are required

• to show a negative PCR test result or evidence of recovery from the virus (for a period of two months after passed infection) at the checkpoint,
• to give their name and the name of the patient, and
• to comply strictly with the specified safety precautions (wearing an FFP2 mask to cover mouth and nose, hand hygiene, distancing rules).

Inpatients’ companions

For

• children and young people under the age of 18, and
• vulnerable patients,

a patient’s companion may be admitted to the hospital together with the patient.

Patients’ companions will be tested for coronavirus before admission, as patients are, using a PCR test. Admission is only permitted if the test result is negative.
If the PCR test has been carried out outside the hospital, the officially valid test certificate must be brought to your admission. The time of sampling must not be more than 48 hours ago before the planned admission time.

Please note: Tests must be paid for by the person being tested, unless extra charges for the patient’s companion are covered by supplementary insurance.

Outpatients’ companions

We kindly ask patients to come alone to their outpatient appointment.

Companions of a pregnant woman, a child/young person or a vulnerable adult, are required

• to show evidence of a negative PCR test, vaccination, or recent recovery from the virus (under the “2.5-G rule”) at the checkpoint, and
• to comply strictly with the specified safety precautions (wearing an FFP2 mask to cover mouth and nose, hand hygiene, distancing rules).

Please note: We offer PCR testing as a private service for people WITHOUT symptoms. Please contact us for more information: Contacts

Staff checks

In accordance with the valid regulations, our staff is subject to regular coronavirus testing. Employees are also obliged to inform their supervisors immediately if anyone amongst their personal contacts is suspected to be ill, is quarantined or unwell, so that the hospital can take the appropriate measures.

Events suspended

Hotlines and links

1450 – Health advice hotline (only for symptoms such as fever, coughing, sore throat, shortness of breath)

0800 555 621 – Coronavirus Infoline provided by AGES (the Austrian Agency for Health and Food Safety) – for any general questions on coronavirus

Federal Ministry of Health: Coronavirus (German)
Downloads in English

AGES: Coronavirus

Robert Koch Institute (RKI): Frequently asked questions about the coronavirus
Information in English

ORF.at: Infopoint Coronavirus
Information in English