Measures to protect our patients and staff during Covid-19 pandemic
Entrance to the hospital is only possible via designated checkpoints, without any exception. Anyone wishing to enter the hospital, and who is not excluded from doing so by our access restrictions, will be met by trained staff who will take them through the officially recommended screening questionnaire. Hand sanitization is also required at the checkpoints, and is supervised by trained members of staff.
Face masks are mandatory
Coronavirus test before admission
Patients to be admitted to the hospital for inpatient treatment shall be tested in the clinic two days before the admission using a nose / throat swab (PCR test). If a negative PCR-test and a medical certificate issued abroad is not older than 3 days, the admission to the hospital can take place on the basis of this test.
Travel restrictions in connection with COVID-19
Currently, people from neighboring countries can only enter Austria if they have a medical certificate (in German or English) concerning their state of health as well as a molecular biological test for SARS-CoV-2 (PCR-test) with a negative result. The medical certificate must not be older than four days upon entry.
Video consultations and second opinion
Medical consultations are offered also by means of video conferences – if necessary with an interpreter – also second opinion for various disciplines and for oncological cases.(Contact: email@example.com).
Absolutely no visits to inpatients except for the following cases:
- Children up to the age of 16 may be visited by their parents.
- Patients in a critical condition may be visited by close relatives, by arrangement with the hospital.
Fathers may be present for childbirth and may remain in the hospital afterwards (family rooms). If the father leaves the hospital, he is then classified as a visitor and will not be permitted to re-enter. Visiting is not permitted by fathers who do not attend the birth; sibling children are not allowed to visit. We are taking this measure to protect mothers and newborn babies.
Visitors must bring their own protective mask to cover their mouth and nose and wear it in all areas of the hospital.
Thank you for your understanding!
Our employees are obliged to comply with the travel bans and warnings, and to inform their supervisors immediately if anyone amongst their personal contacts is suspected to be ill, is quarantined or unwell, so that the hospital can take the appropriate measures. Employees who have recently visited a risk area or country are prohibited to enter the hospital, in accordance with the current guidelines.
Hotlines and links
1450 – Health advice hotline (only for symptoms such as fever, coughing, sore throat, shortness of breath)
0800 555 621 – Coronavirus Infoline provided by AGES (the Austrian Agency for Health and Food Safety) – for any general questions on coronavirus
Send a request
Do you have any questions?