Coronavirus: Our protective measures

Measures to protect our patients and staff during Covid-19 pandemic


Entrance to the hospital is only possible via designated checkpoints, without any exception. Anyone wishing to enter the hospital, and who is not excluded from doing so by our access restrictions, will be met by trained staff who will take them through the officially recommended screening questionnaire. Hand sanitization is also required at the checkpoints, and is supervised by trained members of staff.


Face masks are mandatory

Both patients and visitors must bring their own protective mask to cover their mouth and nose and wear it in all areas of the hospital.

Coronavirus test before admission

Patients to be admitted to the hospital for inpatient treatment shall be tested in the clinic two days before the admission using a nose / throat swab (PCR test). If a negative PCR-test and a medical certificate issued abroad is not older than 3 days, the admission to the hospital can take place on the basis of this test.

Travel restrictions in connection with COVID-19

Currently, people from neighboring countries can only enter Austria if they have a medical certificate (in German or English) concerning their state of health as well as a molecular biological test for SARS-CoV-2 (PCR-test) with a negative result. The medical certificate must not be older than four days upon entry.

Video consultations and second opinion

Medical consultations are offered also by means of video conferences – if necessary with an interpreter – also second opinion for various disciplines and for oncological cases.(Contact:

Current visitor regulations

One visitor is permitted per patient
  • per day,
  • staying for a maximum of 60 minutes,
  • and only in either a private room or the designated visitor areas.

Children under the age of 16 are not allowed to visit.

Visitors are required to give their name and the name of the patient at the checkpoint.

Thank you for your understanding!

Staff checks

Our employees are obliged to comply with the travel bans and warnings, and to inform their supervisors immediately if anyone amongst their personal contacts is suspected to be ill, is quarantined or unwell, so that the hospital can take the appropriate measures. Employees who have recently visited a risk area or country are prohibited to enter the hospital, in accordance with the current guidelines.

Events suspended

Information evenings of the department of Obstetrics will be given as webinars. Information on childbirth is also available by phone. Courses are suspended until further notice.
The Fertility Center offers consultations via telephone or video calling (subject to a charge).

Hotlines and links

1450 – Health advice hotline (only for symptoms such as fever, coughing, sore throat, shortness of breath)

0800 555 621 – Coronavirus Infoline provided by AGES (the Austrian Agency for Health and Food Safety) – for any general questions on coronavirus

Federal Ministry of Health: Coronavirus (German)
Downloads in English

AGES: Coronavirus

Robert Koch Institute (RKI): Frequently asked questions about the coronavirus
Information in English Infopoint Coronavirus
Information in English

Go back

Send a request

Do you have any questions?

Heiligenstädter Straße 46-48, 1190 Vienna, Austria Icon Standort