Coronavirus: Our protective measures

Focus on quality

PremiQaMed hospitals rank among Austria's top private hospitals treating more than 47,190 inpatient-cases from home and abroad each year.

Patient safety

The safety of our patients, partners and employees is of the utmost importance to us. We work according to national and international quality and safety standards.

Best-in-class organization and processes

We have clearly defined roles and responsibilities. Our processes are designed to share our knowledge and enable us to constantly improve the quality of our services - for the sake of our patients.

High patient satisfaction with medical treatment and care is the key to our success and is therefore monitored on a regular basis:

  • Satisfaction rate: 96 %
  • Recommendation rate patients: 96.7 %

Medical outcome quality

When patients choose a hospital, they want to go where they will receive the best medical care. This information is hard to come by, though. Measuring medical outcome quality is a difficult task since the basic prerequisites for an operation or a treatment are different for each individual.

Nevertheless the PremiQaMed private hospitals have taken on this challenging task and has begun by surveying the number of wounds that become infected by hospital as a preliminary indicator of medical outcome quality. Everything should nominally be done to prevent these infections, so the figure should approach zero. The figure below shows the values for PremiQaMed private hospitals compared to the international nominal values.

Rate of infection for selected operations

Type of surgical intervention Nominal value PremiQaMed Hospitals value*
Hip replacement <0.98% 1.13%
Knee replacement <0.49% 0.60%
Caesarian section <0.68% 0.00%
Gallbladder removal <1.59% 0.00%

* Source: Quality report 2019